An Advanced Maintenance Ticket Management Sys...

An Advanced Maintenance Ticket Management System for Industrial Applications

Author Name : Saila S, Jayanth P M, Uday Kumar V, kanimozhiP A, Prasanth M

ABSTRACT Fixion is a cutting-edge machine ticket management system designed to transform industrial maintenance and service request handling. By providing a centralized platform, Fixion streamlines the reporting, tracking, and resolution of machine-related incidents, ensuring enhanced efficiency and accountability. Its automated workflows prioritize tasks based on predefined criteria, reducing manual effort and minimizing response times. Real-time tracking fosters transparency and accountability, enabling users to monitor ticket status from creation to resolution. Robust reporting and analytics tools provide actionable insights into maintenance operations, helping organizations identify recurring issues, optimize resource allocation, and improve processes. Built using Flutter for cross-platform compatibility and Firebase for real-time synchronization, Fixion ensures a seamless, scalable, and reliable user experience. With an intuitive interface that requires minimal training, the system facilitates rapid adoption by maintenance teams, reducing downtime and boosting productivity. Fixion’s comprehensive approach not only addresses immediate maintenance challenges but also equips organizations with tools for proactive resource management, ensuring long-term operational excellence in industrial environments.