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Performance Analysis of State Transport Undertaking: A Study of Haryana
Author Name : Nitisha Sehrawat
ABSTRACT
Haryana Roadways bus has been operated by the Haryana Government to meet the need of Public Road Transport in Haryana. The mission of Haryana Roadways is to surpass and robustness for public transportation services for rural and urban areas in state. The important objective of the study is to assess the performance of Haryana Roadways by identification of performance indicators and evaluate the overall performance and Depot- wise performance of Haryana Roadways. This study has been taken some important indicators to measure the performance of depot, after identifying the performance indicators it has been found that which fields need to be improved. The accident rate was -3.28 in Haryana, which indicates that due to development of roads, trained staff, newly buses on road and proper maintenance of old buses the number of accident has been reduced. In Haryana, the consumption of fuel has been growing only by 0.12% rate which indicates that Haryana Roadways performed better. No significant fluctuations in consumption of fuel have been spotted among Haryana Roadways buses. In terms of financial indicators, out of the 20 depots Bhiwani depot performed best, total receipts have shown highest growth rate and the total expenditure was lowest for this depot, in contrary to Ambala depot whose performance was worst. Faridabad and Chandigarh are at the top in term of capacity of providing services. Bhiwani and Gurugram depots are best for their productivity, resources are fully utilized in these depots. In term of financial indicators and safety indicators Bhiwani and Jhajjar is on top and Gurugram and Ambala on bottom.
Keywords: Transport, State, Undertakings, Performance, Haryana