Role of information technology in the hospita...

Role of information technology in the hospitality industry in India

Author Name : Amit Malik

ABSTRACT:  The mean of this investigation is to distinguish the part of Information Technology in unique lodgings of India and its consequences for consumer loyalty as Information and correspondence innovation has been seen as a determinant of consumer loyalty. The revelation and effect of Information Technology in inn business is talked about in this paper and in addition its applications in both created and creating countries. The conclusion uncover that absence of Information Technology is obvious in India even in its four and five star inns which prompts the visitor's failure as it will be talked about in this article. The examination strategy is quantitative yet reasonable is likewise used to have the better perspectives. Some contextual analyses have additionally been investigated in this examination for better understanding.