A Study on Review of Online Shopping in India

A Study on Review of Online Shopping in India

Author Name : Mr. S. Thirumoorthy Shankar

ABSTRACT In this paper a study on review of online shopping in India –, here study the meaning of Online Shopping, Process, Merits and Demerits and Future Status of Online Shopping in India. Online shopping is the activity or action of buying products or services through online. It means going online, landing on a seller’s website, selecting something, and arranging for its delivery. The buyer either pays for the good or service online with a credit or debit card or upon delivery. The process of online shopping may be defined as when consumers decide to use the internet to shop. Hollensen (2004) alleges that the internet has developed into the “new” distribution channel. E-Commerce now comprises more than 13% of all retail revenue in 2019. Top 5 most visited shopping websites in 2019, according to Alexa: 1) Amazon.com, 2) Netflix.com, 3) Ebay.com, 4) Amazon.co.uk, and 5) Etsy.com. Amazon is the leading online retailer with net revenue of $232.88 billion in 2018. The company set a record for profits in the first quarter of 2019, reporting net income of $3.6 billion for the quarter, or $7.09 per share, crushing analyst expectations for earnings of $4.72 per share. Amazon continues to set a new high bar for profits every quarter, with the previous record of $3 billion set last quarter. . However, the availability of online shopping has produced a more educated consumer that can shop around with relative ease without having to spend a large amount of time. At the end, it has been a win-win situation for both consumer and sellers.