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AI-Powered Shopping Assistants Using Sentiment Analysis
Author Name : Prof. Sabyasachi Chakraborty, T. Vishal Prem, U. Pranay Reddy, V. Sai Manoj, Tejaswi Mahadev, T. Vamshi Krishna
DOI: https://doi.org/10.56025/IJARESM.2025.1304252562
ABSTRACT The exponential rise of online shopping has created a demand for smart systems that can assist users in making informed purchasing decisions. ShopScribe is a system that applies advanced natural language processing (NLP) and artificial intelligence (AI) to analyze product reviews from e-commerce websites. It summarizes user feedback, detects fake reviews, tracks sentiment trends over time, and provides comparative analysis to empower online shoppers. This paper elaborates on the system’s architecture, implementation, and testing results, showing that ShopScribe effectively mitigates common e-commerce challenges like biased reviews and information overload.