Factors Influencing Employee Retention in Pri...

Factors Influencing Employee Retention in Private Sector Banks: A Study in Hyderabad, Telangana

Author Name : K. SRIVANI, PROF B. KRISHNA REDDY, DR. G. VIDYANATH

Banking Sector is the backbone of service sector and one of the biggest employers in India -Rajguru Tendon in business world Nov 2017. The banking industry in India is unfolding sea changes in terms of products services and types of jobs, skills needs for staff, diversity of work force. Developing such a diverse human resource is Challenge for banking sector. Losing qualified employees is a problem for any industry no excuse for Banking industry as it has immediate impact on customer relations, customer satisfaction and delivery of services. In Attrition rates banking is in fifth place at 17.8 % (KPMG survey 2017-18). Studies on industry specific employee retention can enable organizations to design customized and effective employee retention strategies. This study is related to employee retention factors in select private sector banks in Hyderabad, Telangana, India.